Residential FAQs

We listed the most frequently asked questions for your home.

Residential FAQs

We listed the most frequently asked
questions for your home.

Residential FAQs

We listed the most frequently asked
questions for your home.

When do you collect yard waste?

Generally, from April until late November or even mid-December, but it varies by community. For your home, click on Locate My Community, or call our customer service department at 844-464-3587.

When do you collect yard waste?

Generally, from April until late November or even mid-December, but it varies by community. For your home, click on Locate My Community, or call our customer service department at 844-464-3587.

How do I obtain a trash cart or recycle cart?

It depends on where you live. Click on Locate My Community, or call GFL Services at 844-464-3587.

How do I obtain a trash cart or recycle cart?

It depends on where you live. Click on Locate My Community, or call GFL Services at 844-464-3587.

How do I obtain a trash cart or recycle cart?

It depends on where you live. Click on Locate My Community, or call GFL Services at 844-464-3587.

When do you collect yard waste?

Generally, from April until late November or even mid-December, but it varies by community. For your home, click on Locate My Community, or call our customer service department at 844-464-3587.

What if my trash or yard waste or recyclables are missed on pickup day?

Call us that evening or the next day at 844-464-3587, and we’ll dispatch someone to your curb.

What if my trash or yard waste or recyclables are missed on pickup day?

Call us that evening or the next day at 844-464-3587, and we’ll dispatch someone to your curb.

What if my trash or yard waste or recyclables are missed on pickup day?

Call us that evening or the next day at 844-464-3587, and we’ll dispatch someone to your curb.

What if I have more recyclables than will fit in my bin?

Secure them in a clear plastic bag and place beside bin.

What if I have more recyclables than will fit in my bin?

Secure them in a clear plastic bag and place beside bin.

What if I have more recyclables than will fit in my bin?

Secure them in a clear plastic bag and place beside bin.

What holidays are you closed?

We are closed six days yearly (seven in Detroit, including Martin Luther King Day) on the following holidays: New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, and Christmas Day. If your pickup day falls on or after a holiday during the business week, services will be pushed back one day.

What holidays are you closed?

We are closed six days yearly (seven in Detroit, including Martin Luther King Day) on the following holidays: New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, and Christmas Day. If your pickup day falls on or after a holiday during the business week, services will be pushed back one day.

What holidays are you closed?

We are closed six days yearly (seven in Detroit, including Martin Luther King Day) on the following holidays: New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, and Christmas Day. If your pickup day falls on or after a holiday during the business week, services will be pushed back one day.

Seasonal FAQs

Seasonal FAQs

Seasonal FAQs

How do I best dispose of yard waste?

Yard waste is defined as leaves, lawn cuttings, and shrub and tree trimmings and the like. Place into biodegradable bags or containers of 35 gallons or less. We enforce a weight limit of 50 pounds. Brush and limbs greater than 2 inches in diameter must be in bundles not longer than 4 feet in length, and not exceeding a total of 18 inches in diameter, or more than 50 pounds.

How do I best dispose of yard waste?

Yard waste is defined as leaves, lawn cuttings, and shrub and tree trimmings and the like. Place into biodegradable bags or containers of 35 gallons or less. We enforce a weight limit of 50 pounds. Brush and limbs greater than 2 inches in diameter must be in bundles not longer than 4 feet in length, and not exceeding a total of 18 inches in diameter, or more than 50 pounds.

How do I best dispose of yard waste?

Yard waste is defined as leaves, lawn cuttings, and shrub and tree trimmings and the like. Place into biodegradable bags or containers of 35 gallons or less. We enforce a weight limit of 50 pounds. Brush and limbs greater than 2 inches in diameter must be in bundles not longer than 4 feet in length, and not exceeding a total of 18 inches in diameter, or more than 50 pounds.

What does NOT qualify as yard waste?

Dirt, sod, large stumps, sand, gravel, concrete, rocks, animal feces and dead animals.

What does NOT qualify as yard waste?

Dirt, sod, large stumps, sand, gravel, concrete, rocks, animal feces and dead animals.

My spring cleaning produces a lot of large items. Will you pick those up?

Yes, along with your regular bulk waste. We accept furniture and appliances and other large items. For the safety of inquisitive children, please remove all doors and racks from refrigerators and freezers before setting at the curb.

My spring cleaning produces a lot of large items. Will you pick those up?

Yes, along with your regular bulk waste. We accept furniture and appliances and other large items. For the safety of inquisitive children, please remove all doors and racks from refrigerators and freezers before setting at the curb.

Do you remove leaves?

Yes, GFL removes leaves for residents in Sylvan Lake. Rake leaves to the curb, and we’ll pick up from mid-October until mid-December, weather permitting.

Do you remove leaves?

Yes, GFL removes leaves for residents in Sylvan Lake. Rake leaves to the curb, and we’ll pick up from mid-October until mid-December, weather permitting.

Do you remove leaves?

Yes, GFL removes leaves for residents in Sylvan Lake. Rake leaves to the curb, and we’ll pick up from mid-October until mid-December, weather permitting.

What about Christmas trees?

We take ‘em. Just make sure you don’t leave any keepsake ornaments hidden in the branches!

What about Christmas trees?

We take ‘em. Just make sure you don’t leave any keepsake ornaments hidden in the branches!

What about Christmas trees?

We take ‘em. Just make sure you don’t leave any keepsake ornaments hidden in the branches!

More questions?

More questions?

More questions?